African CIOs lead the charge: embracing multicloud, fortifying against ransomware, and driving sustainable IT
In the dynamic landscape of African IT ecosystems, a clarion call resounds among CIOs and technology leaders.
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Cost effective contact: Can SMEs engage customers without the high price tag?
Cost is, and always will be, one of the primary motivators for the SME.
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Non-insurers lead the way in empowering shoppers
Retailers also have a unique advantage in that they understand their customers' needs and preferences, allowing them to better tailor insurance solutions.
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AI shaping workplace and workforce of the future
Dr Chris Jardine, Group CEO of Tsebo, explains why the world’s largest tech firms will continue to make huge strides in creating digital savants that will astound and confound us in equal measure.
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Robust data governance should form part of your PoPIA compliance and ESG strategy
In a data-driven world, data governance must be an integral part of compliance, including cyber resilience to safeguard data against the growing threat of cybercrime.
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Achieving long-term network sustainability
Sustainability is a global priority but achieving it can be a significant challenge for organisations.
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Rising commercial crimes in South Africa highlight the need for effective risk mitigation strategies
The rising number of commercial crimes in South Africa demands immediate attention from businesses across the country.
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Navigating global payroll: Key considerations for seamless operations
Expanding operations across borders is becoming the norm in the modern business landscape, but with this expansion comes the challenge of managing payroll on a global scale.
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Contact centres must embrace generative AI or risk being left behind
It took just two months for ChatGPT, the most popular generative AI tool on the market, to reach 100 million users.
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Bridging Africa’s educational gap through AI-driven digital technology
And the beauty of it is that this reality is already taking shape in many countries across the continent today.
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Collaboration is the key to unlocking fintech’s potential to deliver financial inclusion and economic growth in Africa
Fintech’s key benefit is the ability it possesses to democratise access to financial services.
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Embracing the pivot for a new trajectory in mining
Navigating the positive transition to new generation technologies in South Africa's mining industry
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AI and ‘phygital’ experiences re-set to reshape the customer journey in 2024
The ‘super app’ concept has gained significant attention in recent years, with platforms such as WhatsApp, WeChat, and various others.